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Research paper : Cyber Assist project as service science (H. Nakashima et al.)−109−Synthesiology - English edition Vol.3 No.2 (2010) Goal: Personal Information Support (Technologies for information gathering, searching and presentation indexed by both location and ID)1. Situated personal agent2. Situated information search and presentation3. Structuring of content with tags4. Multimodal interface Approach: Situated communication software 1. Location-based communication technology2. Gradual management of security and privacy3. Information services using physical information Media: Portable terminals and infrastructure using location-based communication 1. Portable terminals 2. Sensors and tags We held a meeting of all researchers once a week, and in the early stage of the center’s activity, we concentrated on connecting each member’s specialty and interest to the research goal of the center. The resulting diagram with concrete and detailed research themes is shown as Fig. 2. “Situated support” must be observed by all research themes. Everything placed under it are concrete research topics. Detailed descriptions of important research themes are given in chapter 3.2.3 Structure and management of the research centerCARC used non-traditional organization and management to carry out research goals described in the previous section. In the current terms, it was organized to achieve Service Science, Management and Engineering.Research and development of a system that implements a new service concept needs an organization for doing research from device to the application all together at the same place. Therefore, the research teams of CARC were organized in a ring shape as in Fig. 3, so that all the teams each of which corresponds to each technical layer can collaborate with each other toward the target of the situated support of users. The user interface team, responsible for the “interface” in Fig. 2, is given the top-level goal and collaborates with the device team, responsible for the “location-based communication” and the “devices” used for it in Fig. 2, the software team, responsible for the “communication software/infrastructure” in Fig. 2, the multiagent team, responsible for the “personal agent” in Fig. 2, and the intelligent content team, responsible for the “intelligent content”, “GDA” and the “standardization” in Fig. 2. The basic concept is the same as the bazaar style of the consortium (appendix 9.3). All necessary technologies from basic to advanced levels are available in the house so that CARC can develop application systems on its own. This kind of configuration that gathers different technological areas in a single research unit is unique to AIST because of its mission to put technologies to social use. It more significantly holds for research centers that focus on the application side of research.In the early stage of the center’s activities, beside team-wise meetings, all researchers got together once every week to discuss services to be implemented so that all of them in different research areas can share the same target image. Furthermore, two or three days workshops were held annually to exchange their progress and to share application images.Fig. 2 Relationship among research themes of Cyber Assist (initial stage)Cyber AssistSupporting issuesCore technologyGroupware with P2Pcommunication terminalsTransmittingcomputational statesProtocols standard forcommunicatingeconomical activities Intelligentmultimedia contentPrecision semanticinformation lookupDictionary-basedinference Social content directlyrelated to life of citizensLocation-based ultrahigh capacity radiocommunication systemMiddle-range programmable RF tagCommunicationusing portablegame terminalsMobile information servicebased on user modeling$10PCi-lidarGDANote 2)DevicesCommunicationsoftware/infrastructureStandardizationIntelligent contentLocation-basedcommunicationEmergencycommunication systemReasoning, learningDialog systemPersonal agentInterfaceSituated supportSupport relationElementtechnologiesLinux-baseinfrastructureLegend

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